FAQ

Do you ship worldwide?

Yes. We offer worldwide shipping.

 

Are your products vegan?

Yes. All of our products are vegan and cruelty free. 

 

Are products refundable or exchangeable?

All sales are final. We do not offer refunds or exchanges. Please ensure your details and shipping address are correct when ordering, as we are not responsible for an incorrect address, updating addresses or changing orders once placed. 

 

Are your products sold in any stores, retailers or other online platforms?

Our products are only available to order online at DERMAVINCI.COM 

 

How do I make changes to my order once placed?

All sales are final. Due to the nature of our products and limited availability, orders cannot be cancelled or altered once placed. Please ensure all information is correct when placing your order.